Troubleshooting & FAQ

Zero G Wireless Controller

If you encounter any problems using the Motion Controller please read this section carefully before contacting our customer support or your dealer.

If you still encounter problems that can not be solved by reading this section, please contact us.

1. My Wireless Controller does not work correctly at all.

Turn off your PlayStation®2 console and make sure your Wireless Controller is properly connected. Make sure you’re within range of the console and the controller’s receiver. Turn on the console and try again.
Please make sure that the batteries are still fresh. We've received a couple of allegedly broken Wireless Controllers which simply were inoperable due to worn out batteries! In these cases, we understandably cannot warrant any guarantee! UPDATE!

2. My game seems to receive input signals although I do not even touch the controller.

Turn off your PlayStation®2 console and make sure your Wireless Controller is properly connected. Turn on the console and try again ensuring that the thumbsticks remain in neutral position and the action buttons are not pressed during the console’s boot phase.

3. My Wireless Controller does not offer vibration feedback although the game’s manual specifically mentions its vibration compatibility.

Please make sure you did not deactivate the vibration of your Wireless Controller by accidentally pressing the Vibration Button.

4. Is it possible to use two Wireless Controller at once with only one PlayStation®2?

But of course! Noone wants to spoil your unadulterated multi-player fun...
You can play with up to 4(!) Zero G Wireless Controllers to one PlayStation®2 (of course only with an additional multi-tap when using more than 2)
The Wireless Controller is as clever as to automatically alter its radio frequency as soon as more than on Controller is connected.
ATTENTION: Please register multiple Wireless Controllers ONE AFTER ANOTHER! Otherwise the frequencies will jam!